ANSWERS TO YOUR QUESTIONS

Shipping Info

WHAT SHIPPING METHODS ARE AVAILABLE?

All items are in stock for same day shipping. You'll be told when you order when your package will be sent.

When you check out, you will be able to choose which shipping option you would like. The checkout will explain the options.

Sometimes, depending on your location and what you are buying, there will not be a choice of shipping option.

The checkout will always clearly explain which options are available to you.

HOW LONG WILL IT TAKE TO GET MY PACKAGE?
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Service Shipped Cost Free when you spend
DHL 4-6 Day Shipping 6 Working days $9.99 $49.00
DHL 2-4 Day Shipping 4 Working days $19.99
FedEx 1 Working Day Shipping 1 Working day $29.99
DO YOU SHIP INTERNATIONALLY?

We ship to Alabama, American Samoa, Arizona, New Hampshire, New Jersey, New Mexico, New York state, North Carolina, North Dakota, Ohio, Oklahoma, Oregon, Pennsylvania, Rhode Island, South Carolina, South Dakota, Tennessee, Texas, Utah, Vermont, Virginia, Washington state, West Virginia, Wisconsin, Wyoming  in the USA. Check our website for specific countries or get in touch with our customer service for your particular country


Warranty and Returns

To return a product to us, fill in the form from contact us then follow the instructions you'll receive by email. Postage is free.

You have 60 days from the date of purchase to return items to us.

Products must be unopened, unused or unworn and have packaging or tags intact.

Please note that we cannot offer exchanges.

All purchases are covered by our 1-year product guarantee. If anything goes wrong with your product, we'll replace it for up to a year after purchase.

HOW DO I TRACK MY ORDER?

 To see the status of your order, please follow the tracking code link to the courier's website in the email we sent you that confirmed your order.

If you are a Adorime account holder and you were logged in when you placed your order, the tracking code will also display in the Order History section of your account page. Log in to your account

If the parcel has not arrived 5 days after you had expected it to, please contact us and we will be more than happy to help by contacting the courier on your behalf.

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