1. Special Reminds for Delivery Times: Due to the epidemic and the distance of different buyers' addresses, we cannot 100% guarantee the speed of delivery time as shown. If your order has not been delivered for more than 15 days, we will reimburse you half of the shipping cost. We are so sorry about this inconvenience, and thank you for your understanding and patience, we will provide you with better service!
2. Lost or Damaged Products: We are responsible for your new purchase until it reaches the Post Office, if your purchase is lost or damaged by our shipping, we can provide a refund or ship again to you.
3. Returns & Exchanges: Message us on by email within 15 DAYS of receiving you order with your order # and reason you would like to exchange or refund and we will give you instructions. Do not send back your items without approving the exchange, or buyer is responsible for all shipping fees, customs, taxes. Please note that the item you may wish to exchange for may be out of stock or there could be wait to receive it. We are not responsible for returned items lost in trans